Wednesday, August 20, 2008

I am currently on prac in Kuching in Borneo and even though I’ve only been here for 2 days I have already learnt so much when it comes to communicating with people who speak very little, if any English. It is a private hospital and therefore only the wealthier people can afford to receive treatment there which means that most people speak some English however it is still so different. When I would normally babble on and give a patient a few instructions at once intermixed with a bit of conversation, ive now learnt that I just cant do this with some of these patients. Instructions and questioning often needs to be kept to the bare minimum and hand guestures have never been more helpful. It’s also forcing my facilitation to improve as this is often the easiest way to get a patient into a position without confusing them with too much English. This means that conversation to fill the silences can sometimes be difficult which is something I suppose I will just have to get use. With some people all you can really do is smile or use facial expressions to convey meaning or just rely on the tone of your voice to let them know if theyre doing an exercise right or not. Its been really helpful in developing my non verbal communication skills and has also showed me that I often rely on talking too much to explains things and need to improve my neuro facilitation.

3 comments:

Mel said...

Hi laura, hope you are enjoying your prac there and the food too =) Just thought i could share with you my experience when i just came over to perth. The experience might coincide with yours right now.

Coming to a new country was a challenge in itself, although it helped that the national language in singapore is english, we have a different slang to our spoken english due to the fact that we all have another language, our mother tongue. Hence, it was difficult getting people to understand us sometimes and we had to adjust our english to be more like the spoken language here and that takes some of the spontaneity out of our conversations. So if you are feeling so, just wanted to reassure you that it is perfectly normal and body language and a smile can go a long way. I've had a patient said to me once that they do not really care how much we know but they know how much we care.
Hope you enjoy your experience there!

Jess said...

It's amazing how much we can say with our hands. On past pracs I have had I have been allocated several patients with whom verbal instructions are just not appropriate. Its great that you ahve the opportunity to develop your facilitation like this, and that you ahve identified how important different forms of communication are.

Coyle said...

I concur Laura! Since working in Malaysia (in a similar scenario to you) I found communication to be the biggest battle. After a number of days, they began understanding me. Though I certainly recieved a few blank looks initially. Congrats on finishing your placement! I the rest of your stay in Malaysia was as interesting as the times in KK :)